FAQ
What is included in the pack?
The toolkit includes a complete set of structured, editable documents designed to support the identification, assessment, control, training, and review of psychosocial hazards within an organisation.
The package contains:
Psychosocial Hazard Identification Checklist
Psychosocial Risk Assessment Template
Psychosocial Risk Register (Excel)
Manager Conversation Toolkit
Conversation Record Template
Training Slide Deck (PowerPoint)
Toolbox Talk Scripts
Attendance Record Template
Audit & Review Checklist
Together, these documents form a practical risk management system aligned with standard WHS principles. All documents are provided in editable formats so they can be adapted to suit your organisation.
Do I need to customise the documents?
Yes. All templates must be reviewed and adapted to reflect your specific workplace structure, operational activities, and identified hazards.
The documents are provided in editable formats specifically to allow customisation. Organisations should insert their branding, update terminology to align with internal policies, and ensure control measures reflect actual workplace practices.
Who is this toolkit designed for?
This kit is designed primarily for small to medium enterprises that need a structured psychosocial risk management system but may not have dedicated WHS or HR specialists internally.
It is suitable for businesses across multiple industries, including construction, professional services, healthcare, community services, and corporate environments. The documents are intentionally written in a generic format so they can be tailored to suit different operational contexts.
Is this legally compliant?
The kit is designed to align with general work health and safety risk management principles relating to psychosocial hazards. It follows the standard risk management process of identifying hazards, assessing risks, implementing controls, and reviewing effectiveness.
However, legislation and regulatory expectations may vary depending on jurisdiction and industry. The kit provides a structured framework to support compliance but does not constitute legal advice or guarantee compliance in every circumstance.
Organisations remain responsible for ensuring their risk management processes meet applicable legal requirements.
How will I receive the documents?
Upon purchase, you will receive immediate access to a digital download package containing all documents included in the Psychosocial Risk Management Kit. The files are provided in editable formats (Microsoft Word, Excel, and PowerPoint), allowing you to tailor the content to your organisation’s specific structure, hazards, and operational context.
The kit is delivered electronically only. No physical materials are supplied. Once downloaded, the documents can be saved to your internal systems and used as part of your ongoing WHS risk management processes.
Because the files are fully editable, you can:
Insert your company logo and branding
Adjust language to reflect your policies and procedures
Add site-specific hazards and controls
Update version control and review dates
Integrate the documents into your existing safety management system
It is the purchaser’s responsibility to customise the templates to ensure they are appropriate and relevant to their workplace before implementation.
How long does implementation take?
For most small to medium enterprises, initial implementation typically requires between three and six hours.
This includes:
Completing the hazard identification checklist
Conducting the initial risk assessment
Establishing the risk register
Briefing managers
Scheduling training
Ongoing annual review and maintenance typically requires one to two hours, depending on organisational size and complexity.
Do you provide consulting or support?
This is a self-implementation toolkit. Consulting services are not included in the purchase price.
The kit has been structured to be practical and straightforward to implement without ongoing external assistance. However, if you experience technical issues accessing the files, limited email support is available.
Organisations requiring tailored advice or facilitation should seek independent WHS or legal support.
Can I reuse this kit across multiple sites?
The kit may be used within your organisation across multiple sites or divisions, provided it remains under the control of the purchasing entity.
The documents may not be redistributed, shared externally, resold, or modified for resale.
Each site should customise the templates to reflect local hazards and controls.
Can this prevent psychological injury claims?
No system can eliminate all risk or prevent every claim.
However, implementing a structured process to identify hazards, assess risks, implement controls, and review effectiveness significantly reduces unmanaged exposure and demonstrates due diligence.
Well-documented risk management processes are an important component of defensible WHS practice.
Do you offer refunds?
Due to the digital nature of the product and the immediate access provided upon purchase, refunds are not offered once files have been downloaded.
If you experience technical issues accessing your files, please contact support and we will assist promptly.